A specialized AI for Email Tool to ensure that non-conversational email interactions remain as sophisticated as human responses.
The AI Assistant will engage in dialogue with guests to address concerns and autonomously register issues in the system for personalized agent follow-ups.
When a human touch is needed, Dharma AI will fluidly transition the conversation, connecting guests directly to a live agent without missing a beat.
In the future, anticipate AI interactions that feel as if you're speaking to a seasoned booking agent. Beyond just dialogue, it naturally offers sales quotes and booking links, ensuring that every potential guest feels catered to.
Look into data regarding traffic and AI-resolved conversations to make better-informed operational and communication decisions that empower your team.
Our built-in evaluator constantly collects insights from AI-generated messages as we aim to unify all functionalities into one comprehensive AI model. This feedback loop not only refines our current capabilities but drives relentless and ongoing improvements, ensuring our AI model evolves to be increasingly sophisticated and effective with each interaction.
Powered by a robust Business Data Knowledge Base (BDKB), the AI can search for and deliver accurate property information, which cuts down the margin for human error significantly.
Efficiently handle large volumes of customer messages and emails which reduces wait times and contributes to customer satisfaction.
The hospitality industry never sleeps, and neither does our AI. With 24/7 availability, it guarantees that your agents and guests can always find the help they need when they need it.
By accessing the Business Data Knowledge Base (BDKB), the AI not only formulates responses to accommodate guests, but also provides comprehensive property information to educate and guide staff. This empowers a rapid learning experience, enabling your team to excel in guest interactions and acquire in-depth property knowledge from Day One.