AI Assistant

Join the next era of hospitality with our cutting-edge AI Assistant, designed to amplify the capabilities of your human team, not replace them. Streamline routine tasks and enable your team to focus on curating unforgettable guest experiences.

Our latest developments in Communication + Business Data Knowledge Base (BDKB) Information Retrieval focus on elevating interactions to levels that are both trustworthy and effective. This means our AI, integrated with our Operations Platform (OPS), can deliver accurate information pulled from the BDKB, every time.

The OPS’s Platform and AI functionalities can be utilized with or without an integration with your Property Management System (PMS).
Choose how you'd like to deploy the AI Assistant with our two innovative modes:

Fully Automated Mode: For instant guest engagement, where inquiries are immediately handled by the AI.

Semi-automated Mode: Perfect for those who prefer a Human In The Loop approach, which allows live agents to review and edit AI-generated messages before the guest sees them.

The vision for Dharma AI involves a combination of multiple tools, ensuring that interactions are not only conversational but also action-oriented. We invite you to join us on this journey as we extend our AI capabilities and work together toward your success as a business in the Hospitality Industry.

Key Characteristics

Email Communication

A specialized AI for Email Tool to ensure that non-conversational email interactions remain as sophisticated as human responses.

Conversational Issue Generation

The AI Assistant will engage in dialogue with guests to address concerns and autonomously register issues in the system for personalized agent follow-ups.

Sales & Booking Guidance

In the future, anticipate AI interactions that feel as if you're speaking to a seasoned booking agent. Beyond mere dialogue, it naturally offers sales quotes and booking links, ensuring that every potential guest feels catered to and understood.

Solving Real-world Problems

Accurate Property Information

Powered by a robust BDKB, the AI can search for and deliver accurate property information, which cuts down the margin for human error significantly.

Efficient Customer Support

Efficiently handle large volumes of customer messages and emails which reduces wait times and contributes to customer satisfaction.

Always-On Support

The hospitality industry never sleeps, and neither does our AI. With 24/7 availability, it guarantees that your guests can always find the help they need when they need it.