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Say goodbye to repetitive communication tasks. In Fully Automated Mode, frequent inquiries are immediately handled by Ally, allowing your agents to focus on creating unparalleled guest experiences.
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The Semi-Automated Mode allows live agents to review and edit Ally’s generated messages before the guest sees them, saving time and increasing productivity.
With the support of a robust Business Knowledge Data Base (BKDB), information retrieval at the internal level is consistent and accurate every time, ensuring all your agents always have the right answers and can find exactly what they need.
By accessing the BKDB, Ally finds and delivers detailed property information and guides agents in formulating responses. This enables a swift learning curve, empowering your team to excel in guest interactions and quickly gain property knowledge from Day One.
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