Transform Hospitality with the Power of AI

Reimagine guest experiences with our AI Assistant, designed to complement your team—not replace them. Automate routine tasks, provide instant support, and ensure guests feel cared for every step of the way. Integrated with our Operations Platform (OPS) and powered by the Business Data Knowledge Base (BDKB), it delivers accurate, actionable insights to enhance operations and guest satisfaction.

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Tailored Communication, Anytime

Provide seamless 24/7 support with AI that adapts to your needs. Choose Fully Automated Mode for instant guest responses or Semi-Automated Mode for human-reviewed, AI-generated replies. Enhance efficiency without compromising the personal touch.

Intelligent Issue Management

Let the AI Assistant handle guest concerns effortlessly. It autonomously generates conversational issue tickets in the Ticketing System, ensuring agents can focus on personalized solutions, not data entry.

Always-On Accuracy

Leverage the AI’s integration with the BDKB for precise, reliable property information. Reduce errors, boost response times, and keep guests informed without delay—anytime, anywhere.

Frequently asked questions

How does the AI Assistant integrate with my existing systems?

The AI Assistant works seamlessly with our Operations Platform (OPS) and can integrate with or without your Property Management System (PMS). This ensures flexibility and compatibility with your current setup.

What’s the difference between Fully Automated and Semi-Automated Modes?

Fully Automated Mode enables instant AI-generated guest responses, perfect for real-time engagement. Semi-Automated Mode allows your team to review and edit AI suggestions before sending them, ensuring a personalized touch.

How does the AI Assistant improve guest communication?

Powered by the Business Data Knowledge Base (BDKB), the AI Assistant provides accurate, timely answers to guest inquiries. It also supports multiple channels, including email and chat, for unified, efficient communication.

Can the AI Assistant handle high message volumes?

Yes! The AI Assistant is designed to efficiently manage large volumes of messages, reducing wait times and ensuring guests receive prompt responses 24/7.