Centralized Messaging for Seamless Guest Communication

Unify guest messages across platforms with Dharma’s Multichannel Inbox, ensuring efficient and personalized communication with every guest.

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All-in-One Messaging Hub

Consolidate communications from SMS, WhatsApp, Facebook Messenger, email, and OTAs into one intuitive interface. Simplify your workflow, improve response times, and ensure no guest message slips through the cracks.

AI-Powered Support for Excellence

By powering our AI Assistant, the BDKB ensures your staff and guests receive timely, accurate answers, enhancing efficiency and satisfaction across the board.

Simplified Training for Seamless Onboarding

From day one, new team members can get started with easy access to comprehensive guides and resources, fostering confidence and consistency. Easy and quick information at everyone’s reach!

Frequently asked questions

How does the BDKB help with staff training?

The BDKB provides a centralized location for training materials, policies, and processes, allowing new hires to familiarize themselves with operations independently, reducing onboarding time.

Can the BDKB be used without integrating it with a PMS?

Yes, the BDKB and AI functionalities in OPS can be fully utilized with or without an integration with your Property Management System (PMS).

What kind of information is stored in the BDKB?

The BDKB contains answers to FAQs, how-to guides, troubleshooting instructions, policies, property details, and all other information your team needs to provide accurate, consistent service.