Articles on OPS, AI, Hospitality, and more
AI isn’t replacing human connection, it’s enhancing it. At the 2025 Short Stay Summit, Dharma’s CEO shared how AI personalizes guest interactions, adapts in real time, and helps teams deliver better service with less effort.
Multi-OTA management often creates errors and extra work for operators. Automated channel management fixes this by syncing rates, preventing overbookings, and improving visibility for higher conversions.
WhatsApp is now guests’ preferred way to communicate, and hotels using it deliver faster, more personal service. Dharma’s WhatsApp integration adds AI-powered, 24/7 support in one inbox, helping teams reply instantly and create smoother guest experiences.
Dharma OPS makes personalization effortless by remembering guest preferences, highlighting past issues, and automating thoughtful touches—helping teams deliver richer, more consistent experiences without extra work.
Hosts often feel overwhelmed by constant guest communication and operational tasks that limit growth. Co-hosting provides expert management that improves revenue, guest satisfaction, and overall scalability.
Guest expectations and operational demands are rising fast, making AI essential for modern hospitality. Don’t miss this webinar to see how leading companies are using AI to boost efficiency and guest satisfaction.
Keeping up with new hospitality tech is challenging, but AI makes it easier to improve operations and transform the complete guest experience seamlessly. Don’t miss out — watch our full ITB Berlin 2025 presentation today.
Without a proper system, maintenance requests are easy to miss, creating delays that frustrate guests and lead to bad reviews. Dharma’s structured Work Order system centralizes tasks, boosts accountability, and ensures issues are resolved quickly and consistently.
Rising guest expectations and constant messages across different platforms make communication hard to manage. WhatsApp, paired with a centralized inbox, helps teams reply faster and more consistently, improving guest satisfaction.
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