Blog

October 16, 2025

Guest Profiles: Enabling Personalized Marketing and Loyalty for Hotels

Guest data often lives in disconnected systems, making personalization difficult. Unified guest profiles combine PMS, CRM, and POS insights, helping teams understand preferences, tailor experiences, and strengthen loyalty through connected hospitality.

October 10, 2025

The Ultimate Guide to Preventing Vacation Rental Check-In Issues

Check-in can make or break a guest’s stay. Let’s explore the most common vacation rental check-in issues and how Dharma helps property managers prevent problems and handle emergencies before they turn into bad reviews.

October 8, 2025

How to Choose the Right Airbnb Co-Host: A Strategic Guide for Modern Hosts

As Airbnb hosting becomes more complex, choosing the right co-host is key to smooth operations and strong guest experiences. A capable co-host manages communication, upkeep, pricing, and reviews, helping hosts stay consistent and scale with confidence.

September 17, 2025

How to Avoid Low-Scored Reviews From Hurting Your Property’s Success

Low reviews often come from unreported issues. Proactive check-ins, fast responses, and automated follow-ups ensure problems are fixed during the stay, leading to better ratings, stronger visibility, and happier guests.

September 11, 2025

Property Management Software

Property management software costs rise quickly when owners rely on separate tools for communication, cleaning, and maintenance. By centralizing these workflows, Dharma OPS lowers expenses and keeps vacation rental operations running smoothly.

August 7, 2025

The AI Concierge That Keeps Guests Happy and Hosts Hassle-Free

Guests often need help deciding what to do after arrival, and repeat questions can overwhelm hosts. Bigfoot’s AI concierge gives tailored suggestions and quick itineraries, making exploration easier and improving the guest experience.

July 10, 2025

How AI Support Transforms Guest Service in Hospitality

Staff often struggle to find the right answer in busy moments, and delays can frustrate guests. Dharma’s AI Assistant gives instant, accurate guidance so teams respond faster, work confidently, and deliver smoother guest experiences.

June 24, 2025

How a Centralized Knowledge Base Standardizes Hospitality Training at Scale

Hotels often struggle with scattered procedures and inconsistent staff training. Dharma’s Staff Training Module centralizes all SOPs in one updated knowledge base, giving teams quick, reliable answers and ensuring consistent, high-quality service across roles and shifts.

May 30, 2025

How employee training improves guest satisfaction in hospitality

Well-trained teams deliver better guest experiences. Dharma’s BDKB and AI Assistant give staff instant, reliable guidance and centralized SOPs, helping them stay confident, consistent, and prepared across every shift.