Optimiza tus operaciones. Eleva cada experiencia.

La plataforma todo en uno de Dharma está diseñada para hacer más fácil la gestión de propiedades, aumentar la eficiencia y ofrecer experiencias excepcionales a cada huésped.

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Con la Plataforma de Operaciones de Dharma (OPS), tu equipo ahorra tiempo, reduce costos y brinda una atención fluida desde un solo lugar.

Sunset view of a pool with lounge chairs beside a beach house and palm trees by the ocean. Vacation rental

Funciones principales

Laptop showing Dharma operations dashboard with property maintenance logs and a technical service file attachment

Work Management

Centralizes all maintenance, housekeeping, and miscellaneous tasks. Enables seamless collaboration between on-site and off-site staff. Allows flexible workflow to ensure quality and efficiency.

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Centralized hospitality inbox with omni-channel guest communication and template messaging.

Guest Messaging

Template-based messaging helps customize your best guest journey. Omni-channel communication captured all in one Inbox.

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Guest profile showing Kristen Guerra, VIP status, currently in-stay, six total stays, and 30 total nights stayed.

Guest Profiles

Build guest profile based on past stay history and reviews. Enables personalized services and experiences.

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Dharma OPS unit management dashboard displaying hospitality property metrics, active stays, and work orders

Unit Management

One dashboard to track and manage every unit's status in real time, ensuring faster turnovers and smoother operations.

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Donut chart showing 70% of 470 work orders closed on time and 30% closed overdue last month.

Data & Reporting

Consolidate operational data, providing actionable insights.

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Supera todas las expectativas de tus huéspedes

Cuando las operaciones fluyen mejor, los resultados se notan:

30%

de eficiencia operativa

25%

en satisfacción del huésped

20%

en costos operativos

78%

en rapidez de respuesta ante solicitudes de mantenimiento

"One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Pamela L.
Housekeeping Coordinator

"One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Pamela L.
Housekeeping Coordinator

“Antes de usar Dharma OPS, las solicitudes de mantenimiento y los mensajes de huéspedes estaban dispersos y era difícil dar seguimiento. Ahora todo está centralizado. La función Gestión de Tareas ha agilizado el mantenimiento, y Mensajería con Huéspedes mejoró la comunicación y nuestro equipo es mucho más eficiente. La experiencia del huésped y la gestión de la propiedad nunca habían estado tan bien.”

Zenhouse.

Pamela L.

Housekeeping Coordinator