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Built to run our own remote operations, Dharma OPS puts your team and ours inside a single shared system for total operational visibility.
Not standalone software, Dharma OPS is the proprietary platform our team uses on desktop and your team uses on mobile, refined over two decades of live operations.
Manage housekeeping, maintenance, and work orders with clear assignees, due times, and live audit logs.
Unified messaging across SMS, WhatsApp, Facebook, email, Airbnb, and OTAs, linked directly to each guest and reservation.
Access property-specific operating guides instantly, with built-in AI assistance that drafts accurate responses for your team.
Track work orders, issues, and team performance by unit, building, or assignee at a glance—fully exportable to Excel.
How our remote managers and your local team collaborate across shifts.
Dharma OPS sits at the center of your stack, unifying your channels, PMS, and remote team so every booking, message, and task flows through one place.
On Essential and Signature, OPS syncs with the PMS you already use. On White Label and Enterprise, it runs with our three connected systems.
No separate software licenses or setup fees. Dharma OPS comes standard across all plans, what expands as you grow is the operational scope our remote team handles.
| Service plan | Dharma OPS setup | What our remote team handles |
|---|---|---|
| Essential | Synced to your existing PMS | Overnight operations; your team covers the day |
| Signature | Synced to your existing PMS | 24/7 guest and task coordination |
| White Label | OPS + 3 connected systems | Full remote operation; your team uses the mobile app |
| Enterprise | OPS + 3 connected systems | Full remote operation plus website, brand, and marketing |
See how our remote team operates your properties.