Smarter Hospitality, Powered by AI

From a guest-facing concierge to a staff-focused helper, Dharma’s AI Assistant brings responsive support to every side of your operations, boosting efficiency and satisfaction.

Split image: guest with luggage asks AI assistant about parking; staff asks about parking policy.

From helping staff resolve issues in seconds and guiding guests with tailored recommendations, Dharma’s AI Assistant is the extra team member you didn’t know you needed, always on and reliable.

Sunset view of a pool with lounge chairs beside a beach house and palm trees by the ocean. Vacation rental

Guest- Facing AI Assistant

Instant answers to common questions like check-in/out times, Wi-Fi details, or amenity availability.
Handles service requests on the spot, from fresh towels to maintenance needs, ensuring guests get quick resolutions.
Delivers property-specific guidance by pulling from the Business Data Knowledge Base, giving accurate and tailored information every time.

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Staff- Facing AI Assistant

Provides step-by-step guidance on daily tasks like maintenance reporting, guest follow-ups, or checklists, reducing training gaps.
Centralizes answers to operational questions, so staff no longer lose time searching through manuals or asking supervisors.
Speeds up issue resolution by instantly connecting team members to the right process or resource.

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Real results from Dharma’s AI that boost both guest satisfaction and team performance:

Guest-facing

75%

increase in guest satisfaction

Guest-facing

80%

of guest inquiries handled by the assistant

Staff-facing

35%

reduction in staff workload

Staff-facing

20%

faster onboarding process

"One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Pamela L.

Housekeeping Coordinator

Smarter Hospitality, Powered by AI

Key capabilities

Guest- Facing AI Assistant

Staff- Facing AI Assistant

What if guest questions answered themselves
and your staff worked smarter, not harder?
Book a discovery call to make it real!

Real results from Dharma’s AI that boost both guest satisfaction and team performance:

Guest-facing

Guest-facing

Staff-facing

Staff-facing

Smarter Hospitality, Powered by AI

Key capabilities

Guest- Facing AI Assistant

Staff- Facing AI Assistant

What if guest questions answered themselves and your staff worked smarter, not harder? Book a discovery call to make it real!

Real results from Dharma’s AI that boost both guest satisfaction and team performance:

Guest-facing

Guest-facing

Staff-facing

Staff-facing

What if guest questions answered themselves
and your staff worked smarter, not harder?
Book a discovery call to make it real!