AI-Powered Operations Platform

We Make Your
Guests Happier

Dharma helps your team run like a 5-star operation. From task management to guest messaging, we make hospitality smoother, faster, better.

Transform Your Operations with Proven Results

35%

Increase in guest satisfaction

26%

Monthly savings in operational tasks

25%

Reduction in operational costs

75%

Improvement in maintenance response times

Our Product — Powerful Tech, Built for Hospitality

Task Management System

Know what’s happening,
at all times.

Every maintenance request, room issue, or guest need is recorded and tracked
— ensuring nothing gets lost and everyone’s accountable.

Unified Inbox

Eliminates platform switching and missed replies

Manage conversations across SMS, WhatsApp, Facebook, OTAs, and more — without switching platforms or missing a single message.

AI Assistant

Answers guest & staff questions 24/7

Available 24/7, Dharma’s AI Assistant handles guest questions, supports your staff, boosts upsells, and keeps tasks moving.

Business Data Knowledge Base (BDKB)

Speed up staff onboarding and training

Centralize all your hotel’s processes, policies, and knowledge in a single hub — so your team works faster, makes fewer mistakes, and delivers consistent service.

"I love how it tracks progress in real time, so we don't forget anything. Assigning tasks to team members is quick and easy, and we’re all more organized because of it."

‍
‍

Marcela H.

Our Services — We’re More Than a Platform

Remote Full-Service Management

Remote Full-Service Management

Full remote management of day-to-day operations

Task tracking and automation through our OPS

Personalized service tailored to your brand

Centralized communication and issue resolution

After Hours Guest Support

Live agent coverage 24/7, including holidays

Multichannel support (phone, email, chat, messaging platforms)

After-hours sales and reservations

Revenue Management

Revenue Management

Dynamic pricing across all major OTA.

Real-time market analysis and demand forecasting

Custom revenue strategies based on your unique property type

Detailed performance reports and expert recommendations

Aliquam et leo eget diam.

Nunc et nulla erat. Nam eget pellentesque nisi, porta scelerisque erat. Nulla ut pellentesque dui. Aenean tristique lacus ut odio fermentum rutrum sit amet et dui. Fusce eget nunc dictum, congue mauris et, vestibulum lacus. Nunc condimentum purus eu erat.

Aliquam et leo eget diam.

Nunc et nulla erat. Nam eget pellentesque nisi, porta scelerisque erat. Nulla ut pellentesque dui. Aenean tristique lacus ut odio fermentum rutrum sit amet et dui. Fusce eget nunc dictum, congue mauris et, vestibulum lacus. Nunc condimentum purus eu erat.

Aliquam et leo eget diam elementum.

Pellentesque risus odio, vulputate ac bibendum id, condimentum id velit. Integer ultricies, orci sed porttitor placerat, risus lorem tincidunt dolor, ac scelerisque dui eros sit amet felis.

Integer mollismetus eget.

Curabitur porttitor elit ac imperdiet eleifend. Suspendisse quis urna in est facilisis malesuada sit amet ut sem. Proin lacus magna, elementum eget finibus.

Aliquam et leo eget diam.

Nunc et nulla erat. Nam eget pellentesque nisi, porta scelerisque erat. Nulla ut pellentesque dui. Aenean tristique lacus ut odio fermentum rutrum sit amet et dui. Fusce eget nunc dictum, congue mauris et, vestibulum lacus. Nunc condimentum purus eu erat.

Aliquam et leo eget diam.

Nunc et nulla erat. Nam eget pellentesque nisi, porta scelerisque erat. Nulla ut pellentesque dui. Aenean tristique lacus ut odio fermentum rutrum sit amet et dui. Fusce eget nunc dictum, congue mauris et, vestibulum lacus. Nunc condimentum purus eu erat.

Aliquam et leo eget diam elementum.

Pellentesque risus odio, vulputate ac bibendum id, condimentum id velit. Integer ultricies, orci sed porttitor placerat, risus lorem tincidunt dolor, ac scelerisque dui eros sit amet felis.

Integer mollismetus eget.

Curabitur porttitor elit ac imperdiet eleifend. Suspendisse quis urna in est facilisis malesuada sit amet ut sem. Proin lacus magna, elementum eget finibus.

Don’t just take our word for it

Pamela Lovos

Housekeeping Coordinator

“One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Luis Perez

Housekeeping Coordinator

“I really appreciate the 24/7 support feature in the OPS, especially the AI chatbot. It allows us to respond to guest questions at any time, providing an efficient, consistent experience. It’s reassuring to know that guests are never left waiting for a response no matter the hour.”

Maria Valiente

Revenue Manager

"I love how the OPS makes team communication effortless. Everyone knows what needs to be done without constant follow-ups, and it really cuts down on confusion. It helps us stay on top of everything without feeling overwhelmed."

Claudia G.

Q&A Manager

“One of the best features of Dharma OPS is that I can have easy communications with guests on email and messages from messages to our communication as well. This has definetly helped the team not to lose any messages.Whatsapp messages to our communication as well. This has definetly helped the team not to lose any messages"

Erick Ventura

Head of Operations

"Everything about our properties is stored in the Business Data Knowledge Base. We also use it for training the newest members of our staff. All communication is unified right on the OPS platform, from WhatsApp to OTAs like Booking.com. The OPS also makes it easier to handle, prioritize and track work orders and issues from all our units."

Andrea Suarez

Operations Coordinator

"This platform has been a great addition to our ops. It hooks up directly with our PMS, bringing all guest info into one place. This integration has been amazing for us, letting us focus on giving our guests the best experience possible without stressing over the little things."

Rafael Cornejo

Guest experience supervisor

"The thing that really stands out to me about the OPS is how it has everything together in one single place. It simplifies my workflow, giving access to all the tools and information I need without jumping between different systems. This makes my job easier and also helps me stay more organized and focused."

Jeiry Campos

Quality Assurance Specialist

"What I like the most of the Dharma OPS is having all the property details and photos right in the knowledge base. It gives us a clear idea of what guests see and feel in their apartments, even if we’re managing things remotely. Plus, it helps us ensure our team is following the right steps to give the best service possible."

Get started in four easy steps